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Privacy Policy
Updated 10/2022

Your Information. Your Rights. Our Responsibilities. 

This notice describes how medical information about
you may be used and disclosed by Therapy Partners Group and how you can get access to this
information. Please review it carefully.

Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and
some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
You can ask to see or get an electronic or paper copy of your medical record and other health information we
have about you. Ask us how to do this. We will provide a copy or a summary of your health information, usually
within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to
do this. We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
You can ask us to contact you in a specific way (for example, by home or office phone) or to send mail to a
different address. We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
You can ask us not to use or share certain health information for treatment, payment, or our operations. We are
not required to agree to your request, and we may say “no” if it would affect your care. If you pay for a service
or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of
payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that
information.
Get a list of those with whom we’ve shared information
You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the
date you ask, who we shared it with, and why. We will include all the disclosures except for those about
treatment, payment, health care operations, and certain other disclosures (such as any you asked us to make).
We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another
one within 12 months.
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice
electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
If you have given someone medical power of attorney or if someone is your legal guardian, that person can
exercise your rights and make choices about your health information.   We will make sure the person has this
authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
If you would like to submit a complaint or feel your privacy rights have been violated, please contact our privacy
officer at compliance@tpgpt.com.  You will not be penalized or otherwise retaliated against for filing a
complaint. You may also file a complaint with the Office of Civil Rights US Department of Health and Human
Services. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil
Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-
6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear
preference for how we share your information in the situations described below, talk to us. Tell us what you
want us to do, and we will follow your instructions. In these cases, you have both the right and choice to tell us
to:
Share information with your family, close friends, or others involved in your care, share information in a disaster
relief situation, include your information in a hospital directory.
If you are not able to tell us your preference, for example, if you are unconscious, we may go ahead and share
your information if we believe it is in your best interest. We may also share your information when needed to
lessen a serious and imminent threat to health or safety.
In these cases, we never share your information unless you give us written permission: Marketing purposes,
sale of your information, most sharing of psychotherapy notes
In the case of fundraising, we may contact you for fundraising efforts, but you can tell us not to contact you
again.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the
above categories exclude text messaging originator opt-in data and consent; this information will not be shared
with any third parties.
Our Uses and Disclosures
Contests
From time to time, Therapy Partners Group and members of their family of brands will host a giveaway. The
giveaways will have a one or two month window for applicants to enter. No current employees may win. When
someone enters to win a contest, they will also be added to a marketing list They have the option to opt-out
after the first email message has been sent. Only ONE person can win each contest, once a winner has been
selected, they may not win another contest for 6 months after the date of the most recent contest win.
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
Treat you
We can use your health information and share it with other professionals who are treating you.  Example: A
doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when
necessary. Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the
public good, such as public health and research. We have to meet many conditions in the law before we can
share your information for these purposes. For more information
see www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.
Help with public health and safety issues
We can share health information about you for certain situations such as: Preventing disease, helping with
product recalls, reporting adverse reactions to medications, reporting suspected abuse, neglect, or domestic
violence, preventing, or reducing a serious threat to anyone’s health or safety.
Do research

We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health
and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
For workers’ compensation claims, for law enforcement purposes or with a law enforcement official, with health
oversight agencies for activities authorized by law, for special government functions such as military, national
security, and presidential protective services
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a
subpoena.
Our Responsibilities
We are required by law to maintain the privacy and security of your protected health information. We will let
you know promptly if a breach occurs that may have compromised the privacy or security of your
information. We must follow the duties and privacy practices described in this notice and give you a copy of it.
We will not use or share your information other than as described here unless you tell us we can in writing. If
you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind. For
more information see www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The
new notice will be available upon request, in our office, and on our website.

A member of the Therapy Partners Group family of brands.
GTC strives to be the premier provider of physical and occupational therapy in the DFW area. Our therapists apply professional techniques and utilize state of the art tools to ensure that patients recover function and receive relief from pain as quickly and efficiently as possible.
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